A lesson in bad customer service: Pottery Barn Kids
You can view an update to this post (and an update to my update) here. In an economy where there’s lots of competition for a smaller and smaller number of dollars, good customer service becomes an...
View ArticleCustomer service problems with Pottery Barn Kids – Part Deux
Be sure to see the update to this post at the bottom of the post. Close to a month ago, I wrote about the awful experience I had with Pottery Barn’s customer service. Since a bunch of things have...
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